I wrote plastic less because free is not going to happen anymore.□ They recognized that plastic waste is littering our beaches and oceans, and if we want our children to somehow live in a “normal” world that is plastic less. The brand was founded by 3 gentlemen who understood the need for products that are much kinder to the environment and the planet. Please remember it can take some time for your bank or credit card company to process and post the refund too.Honestly, we love them and I have no cons. Once we’ve received and inspected your return you’ll be automatically refunded on your original payment method (minus any shipping fees and restock fee) if approved. We can provide you with a store gift card (rather than a refund and waive the restock fee) and you can place a new order for the item that you would like. Unfortunately, we cannot accept returns on gift cards. Please get in touch if you have questions or concerns about your specific item. Clearance items or items discounted 30% or more are final sale. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods and personal care goods. We are happy to exchange an item for a different colour or size within 14 days but please note that you will be responsible for the shipping costs. If your order exceeded the minimum for free shipping ($129) and the return drops the order below the minimum, the actual shipping costs will also be deducted from the refund amount. Actual shipping costs (not the flat rate fee we charge) will be deducted from the refund amount. Refunded items are subject to a 10% restocking fee. Please note that you will be responsible for the cost of returning the items. You MUST contact us prior to returning an item. Items must be in the condiotion it was received, free of marks, perfume, odors or pet hair, etc. Returns will be accepted within 14 days of delivery on new, unwashed, unused items in the original packaging. Your satisfaction is very important to us! Fragrance oil blend (not used in Fragrance Free): natural essential oils and synthetic ingredients.Caprylyl Glucoside, Octyl Glucoside: non-ionic surfactants (cleaning agents).Glycereth cocoate: plant derived and food grade, biodegradable water softener.Sulfonic acids, C14-16-alkane hydroxy and C14-16-alkene, sodium salts: biodegradable surfactant (cleaning agent). Lauryl dimethyl amine oxide: plant-derived, biodegradable non-ionic surfactant (cleaning agent) and foam stabilizer.Sodium Gluconate: plant-derived and food-grade, biodegradable water softener that prevents soil from resettling on fabric after it has been removed during washing.Cocamido propyl betaine: coconut oil based, biodegradable amphoteric surfactant (cleaning agent) and foam booster.Light Mineral Oil: Used in manufacturing as a processing aid.Potassium Sorbate: Food grade preservative. Starch: plant-derived biodegradability booster.Vegetable Glycerin: plant-derived softener.Vegan: no animal-based ingredients or testing on animals by us or our ingredient suppliers.Readily biodegradable in accordance with OECD 310D.Free of 1,4-dioxane, as certified by independent laboratory tests.When you use Tru Earth Eco-Strips, you will feel confident that you are taking care of your family, and their future on this planet. It is our mission to put your family first, and is why our eco-strips are paraben free. The laundry detergent you use, should be as sensitive to your skin as it the environment. It makes your laundry washing chore easier, healthier, more economical, and much kinder to our planet. The smart formulation effectively seeks out and dislodges dirt molecules and stains, keeping them in suspension until they are rinsed away. Its low-sudsing formula works in all types of washing machines, including high-efficiency (HE). Each strip packs ultra-concentrated, eco-friendly cleaning power into a tiny, pre-measured strip of detergent that you just toss in the wash. Tru Earth Eco-Strips are the smartest way to clean laundry, period.
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